• My Account
• Order Information
• Shipping Information
• Returns and Exchanges
• GiftCards
• Other Services
• Website Search Tips
• General Sizing Information
• Sport-Specific Sizing Help, Tips & Information

Signing In
Once you have registered, signing in gives you access to any information you have stored with us. Please note that your information is stored on a secure server.

To sign in, click the "My Account" link in the upper right corner of the page. Enter your email address and password, then click submit.

Forgot Password
Forgot your password? No problem! To reset your password, follow the instructions below:

1. Click the "My Account" link in the upper right corner of the page.
2. Click the "Forgot Password?" link in the center of the page.
3. Enter your email address and click "Go."
4. Your password will be emailed to you.

Sorry, we will not give passwords over the phone, nor will we email them to a different email address than the one used to register.

Change Password
If you would like to change your password, follow the instructions below:

• Click the "My Account" link in the upper right corner of the page.
• Click the "Change Password" link in the center of the page.
• Enter your email address and passwords and then click "Submit."
• Your new password will be activated and your old password will be disabled.

Changing Billing and Shipping Information
Login to your personal account to modify your billing and shipping information.

Modify Default Billing Information
To modify your default billing information, click on the "Edit Billing" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes.

Modify Shipping Information
To modify your default shipping information, click on the "Edit Shipping" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes.

Modify Login Information
To modify your login information, click on the "Edit Login" link on the My Account page and make your changes. Click next to review your changes and once again to update your changes.

Unsubscribe to Eastbay Team Sales Email Club
If, for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, please email us at: customer_service@eastbay.com.